Reprint of letter received 06/05/92

Uploaded by Atari Inc.





Michigan-California

Lumber Company

Camino, California 







May 27, 1992



Atari Corporation

Sunnyvale, CA 94089

Attn: Customer Support



Dear Atari folks:



Enclosed is our broken Portfolio and a check for a new Portfolio.



I would like to take this opportunity to tell you how useful the

Portfolio has been in our operations.   Michigan-California Lumber

Company is a lumber sawmill and owner of 75,000 acres of forest land

in the Sierra Nevada. Our land management activities include tree

harvesting, tree planting and environmental monitoring.



The Portfolio has proved to be an excellent tool for data collection

in the woods. We use the spreadsheet capability exclusively to input

data such as tree planting information, tree survival data, soil

erosion monitoring data, tree measurement data and tree harvesting

quality control information. As you might imagine, the Portfolio has

experienced extremes, rain, snow, and lots of dust. I've even dropped

it several times with no apparent harm. Throughout it all, the 

Portfolio has performed admirably.



Our Portfolio met its fate this week when a co-worker was measuring

log quality and fell with the Portfolio in hand. As he was

instinctively bracing himself, the machine was slammed against a

sharp branch thus damaging the LCD screen. To our surprise the machine

still worked but had a crack with a much reduced window on the left

side of the screen. Once back at the office we were able to upload 

all the information we had collected for the day and no data was 

lost as a result of the accident.



We have looked at other date recorder computers that are designed

specifically for forestry applications and harsh conditions but these

machines cost 5 times as much, are heavier and bulkier than the

Portfolio.



We would like to commend you for producing an inexpensive, durable

machine that has been useful even for unintended purposes. We are

anxiously awaiting a replacement.



Sincerely,

C.K.

